Chrome extension will click to dial but not if I scroll down, or in a pop up frame

  • 0
  • 1
  • Question
  • Updated 3 months ago
  • Acknowledged
I'm using SalesforceIQ - click to dial works if I do not scroll down the list of contacts/accounts. It's great, I love being able to click to dial. But the functionality disappears as soon as I scroll down the page. Also it's not available inside of the pop-up frames that appear when I click into an account. 

I imagine these are related issues, and have something to do with click-to-dial not working inside a frame. 
Photo of Daniel McCarthy

Daniel McCarthy

  • 70 Points
  • bummed

Posted 3 months ago

  • 0
  • 1
Photo of Jitender Kumar

Jitender Kumar, Director Application Development

  • 1,636 Points 1k badge 2x thumb
Hello Daniel, 
I tried to play around to find the right page in Salesforce but could not. If you can capture a screenshot or a short video that will be super helpful. I am sending an email to you so you could reply.