Chrome OS/ChromeBook - Start RingCentral Meeting with Personal Meeting ID (PMI)

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This conversation has been merged. Please reference the main conversation: RingCentral Chrome extensions needs an option to use Personal Meeting ID when scheduling a meeting

Account Type: US

Business is a multi-location home builder that utilizes RingCentral meetings extensively and has a large investment in ChromeOS devices, primarily Chromebooks. We have approximately 220 users.

The RingCentral Meetings for Chrome OS application does not allow for the user to start a RingCentral Meeting using their Personal Meeting ID.  It is also cumbersome to join a scheduled meeting where the ChromeOS user is the meeting host, because the app launches without the user's RingCentral Meetings credentials.

The use of the PMI is high in our business (for users with traditional Mac/PCs), as it functions similar to a telephone number. Our sales manager can start his PMI at any moment and easily have the sales team join without a new meeting ID.  We need the same ability with our ChromeOS devices.

The limited functionality of the Chrome OS RingCentral Meetings app does not exist in Zoom. Starting a meeting with the PMI appears to be supported (though I haven't tested.)
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Greg Langham

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Posted 12 months ago

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