Click to Dial and Click to SMS: Needs to work when the phone number is in a text box or text field also.

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Hello.  We are just beginning to use RingCentral and the "Click to Dial" and "Click to SMS" feature would be helpful to use where a phone number appears in a text box and/or text field where a phone number is present. E.g. in ZohoCRM when editing a record.  Currently the icons for the "Click to Dial" and "Click to SMS" feature do not appear when the number is in a text box or text field.
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Charlie Camenzind

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Posted 2 years ago

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Matt Toro

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And..... absolutely no response?
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Saadet - Community Moderator, Official Rep

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Hey Matt, looks like this thread is almost 2 years old and didn't receive any votes :/ We currently offer click to dial for our RC Phone app and also our Salesforce dialer
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Matt Toro

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What is the syntax for click to dial? Are you planning to support click to text? 
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Hey Matt, you can learn a little more about the functionality in the RC Phone app here. We also offer it with our Google Integration, if you don't use Salesforce or the RC Phone app. 

I am not aware of any plans to support click-to-text at this time