Click to dial - Callto protocol

  • 0
  • 2
  • Idea
  • Updated 5 years ago

This conversation has been merged. Please reference the main conversation: Google App: Click to Dial

We need a click-to-call integration for windows similar to the legacy softphone.  (Or a "call to" protocol setting that can work with Safari). The new ringcentral softphone does not allow for integration into anything besides salesforce crm.  Please return to having access to settings so that we may use click to dial.  We will have to discontinue service with Ringcentral when they phase out the legacy softphone.  It is not fit for business use. Thanks
Photo of Commerce Lenders

Commerce Lenders

  • 112 Points 100 badge 2x thumb

Posted 5 years ago

  • 0
  • 2
Photo of Mike

Mike, Official Rep

  • 94,028 Points 50k badge 2x thumb
Our product team continues to work on this. There are actually several integrations at this time which you can view here:

Are you looking for integration with a specific CRM?  or if you are just wanting the ability to click any phone number when browsing the web, then you may wan to visit this thread and add your comments: Auto dial in new Softphone program is gone. Pls add back.
Photo of Mark Hatchell

Mark Hatchell

  • 424 Points 250 badge 2x thumb
Take this out for a spin, it is a proof of concept rightnow but should be a fully working click to dial extension.

This conversation is no longer open for comments or replies.