Click to Dial on Polycom Phones

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Answered
We need the ability to highlight any number, in any browser and have it dial our Polycom phone. We are not asking for Ring Out. This is available in 8x8, Digium, 3CX, Avaya, Mitel, etc but not Ring Central!
Photo of Lila


  • 122 Points 100 badge 2x thumb
  • disappointed

Posted 1 year ago

  • 0
  • 1
Photo of Le Goff

Le Goff

  • 304 Points 250 badge 2x thumb
you need to install ringcentral extention on chrome, after installation/authentication you need to go parameters/call (first choice in the list)

and select my ring central deskphone

 (third choice in the list)

after this when you go on a phone number ring central appear, you only need to clic on phone logo to initiate a call on your deskphone

best regards
Photo of Saadet

Saadet, Employee

  • 68,850 Points 50k badge 2x thumb
Hi Lila, in order to accomplish this, the softphone on your computer needs to communicate with your desk phone. That's why I would also suggest using the RC Phone desktop app which will use Ring Out to your hard phone.