We need the ability to highlight any number, in any browser and have it dial our Polycom phone. We are not asking for Ring Out. This is available in 8x8, Digium, 3CX, Avaya, Mitel, etc but not Ring Central!
Hi Lila, in order to accomplish this, the softphone on your computer needs to communicate with your desk phone. That's why I would also suggest using the RC Phone desktop app which will use Ring Out to your hard phone.