Client to initiate call from a shared virtual environment.

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We currently use shared virtual desktops for user access to the network. To dial any number they have to manually dial it on their Polycom phone. 

A client/app that allowed people to quick dial numbers from their desktop (people that are dialling numbers all day from salesforce etc) and initiate the call from their Polycom phone would be helpful. I believe the desktop app being used along side the Polycom phones has this functionality but the softphone doesn't work within a shared virtual desktop environment. 
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David Wyatt

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Posted 4 months ago

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