About 500 of our extensions are common area phones which we would like to hide from view in the public-searchable User Directory. These are courtesy phones where we do not want calls "in" and no voicemail. We have them currently programmed as "no voicemail just hangup" but the extension#'s still appear in the Directory. It seems like it would not be a difficult thing to add a feature where in the Admin Portal these could be obscured by a simple checkbox "show in Directory" or "Do not show in Directory"
We have something similar, but we are a Fire Dept. and our stations are configured with phones not assigned to anyone and we don't want them to show up in the directory. We also configured some speed dials and common group numbers to locations. Having that checkbox to show/not show in the directory would be awesome!!
Any progress on this, has it made the engineering development roadmap? Even though we have these phones set specifically not to accept Voicemail, the RC system passes voicemail to them periodically and I have to go manually clean out 100's of phones one by one. This is a real painpoint. Or could be associated to a new pre-configured Role - "Courtesy Phone" ?
I'm voting for this but with a somewhat different impetus than those mentioned thus far. We just signed up for RC, coming from a PBX system. We have a couple of executives who need actual phones with extension and external numbers but absolutely do not wish their numbers to be displayed in the contacts or otherwise findable. One, for example, is a retiring senior executive who is still consultative. Another is a financial consultant, seldom on premises and only needed/accessible to a tiny contingent of users.
09-18-2017 USA-based account 2087 users 2800 DIDs and about 500 Courtesy phones (all polycom VVX500) we set a call rule in Advance Call Handling section of the portal where all calls between 12am and1145pm 7 days a week are sent the announcement. the call rule setup doesn't allow for any tighter parsing - but it helped a lot.