Community Feedback

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  • Announcement
  • Updated 5 months ago
Hi Everyone!

Big changes are coming :) We've outgrown the current platform and are moving to a new Community Platform this year!

So what does that mean for you? Well, that's all still in development ;) Which is why I'm posting today. We want your feedback! This is YOUR community and we want to know what is working, what could be made better, and other things you'd like to see. We've put together a survey where you can share your thoughts.

 As we get closer to the changeover, we'll provide updates and most likely even offer up a beta. You'll get a sneak peek into the new Community's construction and test some things out before it goes live.

We're super excited for this change and hope you are as well :) I look forward to reading your feedback!
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Saadet - Community Moderator, Official Rep

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Posted 5 months ago

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Scott Swanson

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It would be great to see some kind of status implementation.  Until now we're told to vote on things, "that's the way features get implemented", but there are ideas with hundreds of votes that have been live for years with seemingly no updates.  Hope the new platform helps with communication in that way!
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Saadet - Community Moderator, Official Rep

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Thanks for your feedback, Scott! Don't forget to fill out the survey, too ;)
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Mike Gustavson

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This is really the only thing that matters. It's the key item that seems to be ignored on this forum, with no clarity around the value/purpose of voting on items, or whether/when that translates to a roadmap.
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Nila

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I would find it helpful if in the call log there was an indication of what calling region a call was made to. This way, each month I do not have to look up each call, although it is  a little faster since I have memorized some of them.  It would also be great for the minutes we purchased are included in the call detail. There is not a month that goes by where I have not reached my purchased minutes maximum yet I get charged for calling in that region anyway. It takes a long time to sort through all those calls to audit them.  Also to be able to sort on international calls would be helpful too! This way I do not have to manually pull the non-international calls from my report.
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Saadet - Community Moderator, Official Rep

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Hey Nila! Please post a Feature Request :)
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Mike Gustavson

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Saadet - I completed the Survey, but note that question 7 has no option for 'none' and is a mandatory question. That should be adjusted, thanks.
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Noted, Mike. Thanks for the feedback!
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Rickkee

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Why ask about suggestions if you have already selected another platform and in the process of implementing it?  I guess you will  get enough user input once you stand it up.  Never did like GetSatisfaction portal.
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Hi Rickkee, we want our User's feedback so we can best set up the new Community to suit their needs. The new platform has a lot to offer so we want to know how we can leverage the features :)
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Rickkee

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That's great, what platform?  Glip, I'll betcha.  The only other one worth considering is PHPBB, seems to work for everyone else <grin>
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J.B. Ferguson, Champion

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PhpBB is an on-line bulletin board. Definitely not good for a community forum. No way to classify and archive posts. Besides, it is the most hacked out of all the bulletin board offerings. 
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Rickkee

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Jokingly suggested PHPBB <grin>.  But how are you going to have a forum if its not "online" ?  Place my bet on Glip, its got to be good for something.....
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Hey Rickkee, Glip won't be the new platform :P We'll share more details about the platform soon.

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