Company call log

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: RingCentral Archiver (for Dropbox, Google Drive and SFTP)

We are a staffing company in the US.  We are planning to begin recording calls for quality & training purposes.  I would like to be able to give certain managers a user role access to the company call log WITHOUT edit/delete access.  I don't want someone to accidentally or even on purpose deleting a call.  Right now when you check the box for access to the company call log it automatically checks the edit box and grays it out so it can't be unchecked.
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Smekofske

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Posted 4 years ago

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Mike, Official Rep

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Hi Smekofske,   Here's a suggestion that you might try and see if it works for your needs.  We recently released an integration with DropBox.  You might want to try and have the recordings sent to dropbox, and then share the dropbox folder with that user.   RingCentral for Dropbox

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