Company Greeting Not Changing

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  • Updated 2 years ago
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I uploaded a new company greeting for the auto receptionist, however we are still getting the old greeting. When I check the greeting in admin, it is playing my new greeting, but when I call in, I still get the old one. Is there something more I need to do to enable the new greeting?
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WARRIS

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Posted 2 years ago

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Danno, Champion

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Make sure there is/are no advanced rules programmed that are being followed.
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WARRIS

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No advanced rules that I can see.
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WARRIS

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Found the problem. Apparently the greeting was also attached to the extension itself. Working now.
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Danno, Champion

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Cool beans!