Company Numbers Report - Call count in numbers tab does not match call detail tab

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I have a client who runs a company number report and the data shows 61 calls when looking at the trends and 126 calls in the call detail. What is the methodology for calculating calls to a company number and why would this be different than what is reported in the call detail?
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Brandon Burchard

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Posted 3 months ago

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Jenn, Official Rep

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Hello Brandon!

I would suggest opening a case, so we can further check your call logs.