Company settings not being saved

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  • Updated 4 months ago
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Hi,
I'm trying to update my company settings (Company Info -> Company Address). I enter the new details and a dialog indicates that the details have been updated.

I navigate away from that panel, come back, and the settings haven't been changed.

Are the changes immediate or is there something wrong with my account?

This account would have been initially set up as part of a free developer account. If you need any further account details please let me know.

Thanks
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Andrew Developer

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Posted 4 months ago

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Brandon, Champion

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That sounds like it could be a browser issue.  Did you try the regular stuff like clear cache and a different browser?  If it is still an issue after that I would open a case with support about it.
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Brandon, Champion

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There is also a dev community you might want to cross post to: Developers Community
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Andrew Developer

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Thanks Brandon. Don't think it's a browser issue. I can switch to the Caller ID Name panel and save changes there without any problem.

Thanks anyway
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Andrew Developer

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Hi Brandon. Just FYI it's a bug in that form. If all values are initially blank (i.e. brand new company) and you click save, you are advised that only the company name, city and state are required. It will appear to save successfully. However it seems that the company address and ZIP code are also required.

One of the developer support guys on Glip has raised it with the web team.
(Edited)
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Saadet - Community Support, Official Rep

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Thanks for the update, Andrew!