Company Wide Extension Contact List

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  • Updated 5 months ago
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It would be nice that once an extension is built and activated it would appear in every other users contacts tab, so messages and other info could be sent to people in house much easier without having to import lists from outside programs or having to add them into the personal contacts section since you can't forward messages to company contacts only to personal contact lists. 
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Chris Duquette, Champion

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Posted 3 years ago

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Brandon, Champion

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Are you referring to the desktop app?  If so, check the filter.  You can select to view personal, company or all.  Maybe you have the personal filter on and don't see all the company contacts?
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David Malcun

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I wish to add to the YEalink T42S all active extensions of the company on the admin side, not to have to go phone by phone manually adding them.
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Chris Duquette, Champion

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i was referring to the web portal, but ill give it a look and see what happens
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Mike, Official Rep

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The same is true for the web portal. when you are on the Contacts page, you can toggle from Personal to Company. They should all appear under Company.
(Edited)
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Jasmine M, Employee

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Customer would like the company extensions to appear as contacts on the VVX phones. The 501 is a 2-line phones so they don't have an option for Presence and it's too cumbersome for them to remember all the extensions and who those extensions are. easier if they could access the contact list on the phone and select it. 

If there was a way for it to automatically update said info on all physical phones automatically, so that the customer doesn't have to manually enter it each time, as well.