There needs to be a way to track the callers that have called in to the conference call - by their phone number or the access code used to log in.
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340 Points
Posted 3 years ago
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202 Points
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146 Points
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268 Points
While I still need a report of attendees, it only provides after the fact validation of who participated on the call. We have security problems because only one participant code exists for all callers. Once someone has joined any call, they can join any future call. Changing the participant code manually affects all future calls. That doesn't help when you have a series of calls for two different groups. Without changing the participant code for every call you can have unauthorized people joining. Changing the participant code for every call makes it unwieldy for participants. Additionally, although a host can block additional callers from joining when a number of callers is reached, there is no way to know whether the proper people are on a large call so you could be keeping an unauthorized caller and blocking an authorized caller that dials in late.
We only do conference calls and don't want to pay for large meeting groups because we don't need web meeting functionality. In short, after 5 years of requesting reporting and enhanced participant code access features, we still can't solve our problems with the workarounds RingCentral suggests.
We only do conference calls and don't want to pay for large meeting groups because we don't need web meeting functionality. In short, after 5 years of requesting reporting and enhanced participant code access features, we still can't solve our problems with the workarounds RingCentral suggests.
Saadet - Community Support, Official Rep
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27,754 Points
Hello David,
Have you tried RingCentral Meetings?
Have you tried RingCentral Meetings?
Meetings offer more control by forcing all users to write this name in but this still does nothing land line call in's. I have hundreds of users that are able to join but no way of controlling who needs to be removed or blocked from the private call. really need control over the meeting and reporting after the fact
So, is it going to be possible to get a report of each conference call when it is completed?
Saadet - Community Support, Official Rep
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21,034 Points
Hey Carol,
There is no ETA on if/when this feature may become available.
There is no ETA on if/when this feature may become available.
Hopefully soon. This feature would really be beneficial.
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80 Points
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80 Points
Ronda Tappan, Champion
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652 Points
As a reseller, I get this question a lot. When will this be implemented?
Saadet - Community Support, Official Rep
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31,424 Points
Hi Ronda, I haven't heard from our Product Team if there is an ETA on this. If I do, I will update this thread!
Please let us know when we can get a simple report of How is on Active Call? list of phone numbers at least and a follow up Report of prior participants
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178 Points
Wesolowski
Craig Hoffman
Danno, Champion
Wesolowski
Saadet - Community Support, Official Rep
I would suggest contacting your account manager regarding the Large Meeting License since there is an extra charge. They can go over the full details :)