I just tried to have a conference call with some colleagues in our London office. I dialed in using our local conference number and they used the UK number, and even though we had both dialed in, we were all placed on hold and the conference never opened up. and I made sure to check out Enable Join Before Host, so it shouldn't have anything to do with using the host code.
WHAT IS HAPPENING?
WHAT IS HAPPENING?
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80 Points
- FRUSTRATED
Posted 2 years ago
Saadet - Community Moderator, Official Rep
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62,680 Points
Hello Christina,
Please contact support and include the time/date of the conference call, the number(s) that each participant dialed, and the code(s).
Please contact support and include the time/date of the conference call, the number(s) that each participant dialed, and the code(s).
When I join a conference meeting I can hear everyone but I cant see anyone and the dialogue box is stuck on "connecting". What can I do? I have uninstalled and re installed using chrome on windows 10
Jessica - Community Moderator, Official Rep
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6,532 Points
Hey Chris,
If you're still receiving this problem, make sure to open a case with support:
If you're still receiving this problem, make sure to open a case with support:
Christina Jang
I just filled out the form in the Contact Us section for now, but i would like this addressed asap!!
Saadet - Community Moderator, Official Rep