Conference Calls: More dial in phone numbers for Canada (more city included)

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I am working with board members that are all over Canada and the dial in phone numbers possibilities are very limited.  We need numbers for ALL the major cities in Canada.  Thanks
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Posted 1 year ago

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Keenan Tims

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We have the same issue, and what is more ridiculous is that US accounts apparently have access to different / more desirable Canadian cities than we do. It's kind of absurd.
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Keenan Tims

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Sure. We are in Vancouver, so no local number is available for us or the majority of our customers.

(Edited)
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Saadet - Community Support, Official Rep

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Hi Keenan, thanks for sharing.

Below are the options that a US account has when we want to conference with Canada - we have to choose International Participants:


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Keenan Tims

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The 778 number is local to us here... I have the attached screenshot from my sales rep on his account, I don't know why this can't be enabled on ours.
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Saadet - Community Support, Official Rep

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Hi Keenan....I'm not sure why it's varying between different Canadian accounts. Seems odd. I'm going to see if I can find more information on this.
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Saadet - Community Support, Official Rep

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Hi Keenan, I need to get some clarification regarding your Sales Rep's account. To verify who you spoke with, could you email me their name? community.support@ringcentral.com

I spoke with our Tier 3 Support Team and they said that it is true the US has different conference numbers than Canada accounts. Unfortunately, there's no way to change it at this time.