Why is the Conference Bridge information is missing for a new user?

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  • Updated 6 years ago
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I have added a new user but there information for Conference Bridge is missing. I added them 18 hours ago.
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Robert Smiley

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Posted 6 years ago

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Ben Foster, Alum

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Official Response
Hi all - if you're on an Office plan in the US or the UK, all of your users will have unique conference access codes. The location of the codes has changed since Desiree's post above - you can now find them in your online account by clicking the Conference link next to RingOut.

If you are not seeing conference info for your users, do create a support ticket at http://success.ringcentral.com/RCContactSupp.