Caller ID for Different Locations

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This conversation has been merged. Please reference the main conversation: Caller ID (CNAM): Allow for more than 1 CNAM per account

We have a main corporate office and several other locations. We would love to be able to have different caller ID info for each location. Are there any plans to make this change in the future? I notices that there is an option under company numbers and info to have one caller ID? However could this potentially be configured for all of our IVR menus or call queues? For example our company caller ID says Kar Agency for our corporate office. However we have different aspects of our business that do not fit under the Kar Agency umbrella. So we would like it to day something like Kar Sales based on a certain call queue or location.
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Sophie, Alum

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Posted 4 years ago

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I agree.  We have multiple locations and multiple Companies operating on the same account.  This would be a great feature for us.

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