Connection Test Link

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  • Idea
  • Updated 2 weeks ago
  • Under Consideration
We use RC Meetings for training students from all over the country as well as outside of the US. We would like a way for each student to test their ability to connect to our RC meeting prior the the class to address any firewall issues they may have. WebEx has such a link: This would be a very important feature as it is not possible to hold up an entire class so that one student can get IT support to figure out the issue. This has already happened and we have only used RC Meetings for a couple of classes at this point. Case number 04180357 is a reference.
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Lori Stone

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Posted 4 years ago

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Mike Hou, Official Rep

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Hi Lori, thanks for your feedback, the good news is that we do have this feature on our roadmap, will be ready early next year. For s short term solution, you can configure that training meeting to be "Join before host", so every student can try to join and make a test. If someone can not join, let IT support know to fix.
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Steve Signorelli

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so what IS the link?????
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Saadet, Employee

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Hi Steve,

Sorry for the delayed response. I did some homework on this and looks like it did not get implemented in 2015. I have brought this up to our Product Team who are looking into getting this added to the road map. When I learn more, I will update this thread!
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Griff John

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Do you have a test link yet?
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Jessica - Community Moderator, Official Rep

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Hi Griff, 

A standalone connection test link is not available yet, there is just the ability to check audio connection settings while waiting for the host to join. 
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Considering how unreliable connections to meetings are and the difficulty in testing You should have fast tracked this 3 years ago. As it is, we are looking for other options since we have users that can't connect.
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Zoom has it.

Gotomeeting has it.

BlueJeans has it.

Google Hangouts has it.

Webex has a network test AND a meeting test

And RingCentral is taking 4 years to develop it? 4 years... really?  Quite embarrassing.

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Kim Wyatt

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Is the test link available yet??!