Consolidate Failure Notifications

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  • Updated 3 years ago
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  1. Account type  - US (Fax 500)
  2. A brief description of the business - Weather Commodity.  We use RingCentral to automate deal confirmations.
  3. A high level description of the product or feature being requested - We are using the Fax service only. Is there a way to consolidate notifications per reciepent vs failure? For example. Right now if we send a fax to a number and it fails it sends a falure notification via email, then retries the transmission. If it fails again it sends another failure notification and does this up to three times. 
  4. A typical use case scenario explaining how your business would use the feature
  5. Benefit of such feature - Conslidating this to a single notification failure would be ideal. Also, if it fails the first time, but succeeds the second time then there is no reason to send the failure notification.
  6. Include any related case number if applicable - 05925418
  7. Number of Users and/or Digital Lines - one

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Posted 3 years ago

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