contact center

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  • Updated 8 months ago
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Using RingCentral meetings (Zoom) from Contact Center Chrome plugin. Is it possible?
Easy enough with the Chrome Plugin for non contact center agents, but our agents frequently have to remote into customer PCs or screen share and see no way to do it from Contact Center.
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Mike Weitzman

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Posted 1 year ago

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Jessica - Community Moderator, Official Rep

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Hey Mike, 

The Contact Center plugin does not have any meetings integrations at this time. 
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Mike Weitzman

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Thank you Jessica. Will it anytime soon?
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Jessica - Community Moderator, Official Rep

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Not that I'm aware of-- if that changes, I'll make sure to post here :) 
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PRESCOTT

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This is customer impacting and we'd like to have it as soon as possible.
Can we get the Contact Center Voice Chrome extension modified as soon as possible to be able to allow scheduling meetings within G-Calendar with only the Contact Center Voice extension installed?