contact center

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • Acknowledged
Using RingCentral meetings (Zoom) from Contact Center Chrome plugin. Is it possible?
Easy enough with the Chrome Plugin for non contact center agents, but our agents frequently have to remote into customer PCs or screen share and see no way to do it from Contact Center.
Photo of Mike Weitzman

Mike Weitzman

  • 82 Points 75 badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 7,864 Points 5k badge 2x thumb
Hey Mike, 

The Contact Center plugin does not have any meetings integrations at this time. 
Photo of Mike Weitzman

Mike Weitzman

  • 82 Points 75 badge 2x thumb
Thank you Jessica. Will it anytime soon?
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 5,872 Points 5k badge 2x thumb
Not that I'm aware of-- if that changes, I'll make sure to post here :)