Contact listed as "unknown" on desktop - can that be edited to create a named contact?

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  • Updated 2 months ago
When viewing phone call, text and emails on the desktop app and it displays the number but has contact listed as "unknown" can that be edited there to create a named contact?
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Jennifer Duke

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Posted 2 months ago

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Mary Rose, Official Rep

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Hi Jennifer,

As of now, there is no option to add contacts on the desktop app. But you can do this on the mobile app.
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Gregory Yaschuk, Employee

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Hi Jennifer,
which desktop app do you use?
RC Phone desktop (Softphone) has such functionality.