Template: Copying Presence onto many Sidecars

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Hi there, I just finished putting presence on one side car (for a PolyCom 410) for all the folks we need on it and it took quite a while. Is a way to copy that to the other sidecars, like templates? I have a hard time believing that if IBM got PolyComs that they would have to program all 500 sidecars individually. Looks like “templates” are of no help in this situation. Got any band-aids for this?
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Posted 2 years ago

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Phil Koorsen, Implementation Advisor

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Hello,

I'm an implementation advisor for RingCentral. There currently is no template for Presence to apply to all sidecars. I cannot say for sure but if you can log into the phones through the web browser, you could check to see if there is some type of file saved that would allow you to 'upload' it to the other phones. It's a small chance but worth looking into, however you may want to contact Polycom directly for support on that. 

Sincerely