Create a White list / Black list by uploading from an Excel file

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1.   US

2.   Taxi Service

3.   I would like to see an option to upload a list of phone #'s from an Excel file.  This list would          be added to either a White list or a Black list. 

4.   In my business, we have great variances in call volume at different times of day and or day          of week. During these peak periods I am unable to provide service to ALL customers. I                would like to restrict inbound calls during peak times to only a certain group of customers            who have a preferred or VIP rating with my company.  I can generate this list of phone #'s            and save to an excel file.  Currently, RC does not provide the ability to upload a file, each #          must be added individually.  

5.   Ease of use for end user to further customize business operations

6.   7 lines/users
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Thomas Bingman

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Posted 2 months ago

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