Create tasks from Notes, Links, Files, Events in a Glip Team Room

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  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT) - US
  2. A brief description of the business - Online Testing
  3. A high level description of the product or feature being requested - Creating tasks from Notes, Links, Files
  4. A typical use case scenario explaining how your business would use the feature - A link was posted to a room, or a file was uploaded, or an event crated.  Someone would like to create a task that relates to the Link/Note/Event/File - just like creating a task from a regular posting to a Team Room
  5. Benefit of such feature - Makes it easy to create a task for oneself or others when seeing a new file/link/event
  6. Include any related case number if applicable - NA
  7. Number of Users and/or Digital Lines - 500
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Daniel Dolinov

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Posted 2 years ago

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Paul Ellul

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This reply was created from a merged topic originally titled Unable to convert/move messages with a URL to tasks.

  1. Account type  U.S
  2. Internal/External Customer Service
  3. When sending a message to another user, if message contains a URL, the ability to move it to a task is not possible.
  4. We often send messages that contain URLs. If they go unanswered, we move it to a task (when it is a task of course) so it does not get overlooked. 
  5. This would streamline our workflow
This reply was created from a merged topic originally titled Cannot create a task out of link.

I find it impossible to create a task from a post containing a link - the [+] button just doesn't appear:

Could you please fix this?