This conversation has been merged. Please reference the main conversation: Fax via e-mail: Allow email body content to populate Comment section of fax cover page
2. A currently large customer with multiple numbers trying to setup more but needs this fixed.
3. Urgent for RingCentral to be used over eFax/myfax
4. We are currently using eFax/myfax but would like to change to Ringcentral where we have most of our fax numbers. We have a software that processes our information and sends it via email to a fax number. Everything is working but the coversheet. We need to be able to upload a custom coverpage like we do on the softphone to the Outbound fax settings. The software does not give us the option to save and then email from softphone, without a customer coversheet we can not transition this process to you. our coverpage is in word and works in the softphone.
5. This would allow us to send from our software using RingCentral vs efax. We currently have 2 numbers doing this but are expanding. Please add the feature so that we can us your service.
6. I saw some similar but not exactly requesting the ability to have a custom page.
I am reopening this as my previous request was closed out without resolution. POOR CUSTOMER SERVICE.