Make "Custom Fax Cover Page" available to all users

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  • Idea
  • Updated 7 months ago
  • (Edited)
The administrator should be able to add a custom fax template cover page for all users to access.  Users should not have to upload the custom fax template every time they fax.
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Posted 3 years ago

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Agree, there should be an easier way to upload custom cover pages to selected users at once instead of trying to get a hold of each of them just to upload the file. Most of us know how easy it is to do, but some users are not as savvy and run into issues while attempting to do it on their own.
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John Nguyen

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I am admin for my company's RC.  How do I upload custom cover page and make available for all users/extensions?  Thanks!
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Lee, Champion

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John, Right now you will have to do it through RingCentral Phone, and it will have to be done for each user individually. 
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Jeff Souza

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Is the upload of a custom fax cover loaded in the users or the machine? Do I have to upload for all users on all machines they are using?
How do we remove the fax covers we don't want from the list?

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You can only remove custom fax covers that you have added. Not the ones that are provided by RC.
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This idea of custom fax cover to be available to all users or at least users in specific groups has been brought up almost 2 years ago, are you guys at RingCentral planning to bring this idea to life anytime soon? 
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Jessica - Community Moderator, Official Rep

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Hi Seryoga, 

There is no ETA at this time. 
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Joe Castillo

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Is there an ETA now? This is a major problem for anyone who is in healthcare, where it is required for certain language to be on the fax cover page to be HIPPA Compliant
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John Nguyen

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I 2nd Joe's and Seryoga's posts - this is CRUCIAL for healthcare.  Please please please add this functionality.
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Saadet, Employee

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Sorry Joe & John, I haven't received an ETA regarding if this will become a feature in the future
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We would like this feature request also
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Jeffrey Souza

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Thought this had been addessed....guess not....
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Selim James Levy

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We have the same issue in a law firm.  We need specific language in there!