Custom Fax Cover Page for Email Faxing

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  • Updated 3 years ago
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This conversation has been merged. Please reference the main conversation: Caller ID: Outbound Fax to be set to always show "Company Fax Number"

I would like to be able to modify the information sent via the fax cover pages used when using the fax by email feature. Specifically, I don't want extension numbers going out with the main line number as this overrides our preferred call handling options.

I would also like to be able to send the fax as from the "Company Only" as opposed to from a particular individual when appropriate. Currently the only option RC offers in this area is for us to use a blank page cover page or don't use any cover page and create your own with each faxed document. This seems somewhat ridiculous to me. Given all the options available for answering calls, it seems one should be able to control the information released via faxes, especially when there's the potential for callers to circumvent a user's preferred call answering methods with the information provided.
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William Cuthbertson

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Posted 3 years ago

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