Custom Fax Cover Page on Faxes sent from EMAIL

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Fax via e-mail: Custom Cover Pages

I want the ability to upload a custom cover page in the Outbound Fax Settings for faxes sent via email.  This is so that a software we use can send faxes via email format to our customers using our customized cover page.  We can not add documents to the information being sent as it is locked for privacy and security.  The only option to do this is you allowing me to upload a custom cover page.

The default cover page that is there does not allow us to put a privacy statement on it, also it shows your settings for contact and not the custom contact we need for our customers.  We would also like to have our company logo on it, all of which I can do with a custom page.  We already do this in the RingCentral App/portal for use when faxes are sent that way.

The application that is sending the faxes can not be customized to accommodate this need.  Only our RingCentral or other electronic faxing service can do so.  I receive numerous requests internally for this and can not proceed using your services without this ability.  I will being looking elsewhere in the electronic faxing world if I need to but it does not make sense to me to change or use try using multiple services if you can accommodate one need.

Ask your questions and make your comments, but don't close this until it  is completed and don't merge it with another.  I am a paying customer with a request; this is part of customer service and I do believe you need customers.
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Posted 4 years ago

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