Custom Fax Cover Page to include No. of pages

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  • Updated 3 months ago
Supposedly, this feature was added as shown in both:

https://community.ringcentral.com/ringcentral/topics/custom-fax-cover-page
and
https://community.ringcentral.com/ringcentral/topics/new-desktop-app-how-can-i-fill-out-fax-cover-sh...

However, it has not been implemented.
  1. Account type:  U.S.
  2. A brief description of the business: Law Firm 
  3. A high level description of the product or feature being requested: Ability to add to custom fax cover pages the number of pages in fax, including the fax cover page.
  4. A typical use case scenario explaining how your business would use the feature:  We want a very specific fax cover page and one which we had implemented for years and which we find is most effective at giving the brief information a cover page can give. This includes letting recipients know how many pages are being sent. This is critical to us: custom cover page and number of pages being sent.
  5. Benefit of such feature: customization for those who wish to include this information, whether because optional and good, or whether required in the business.
  6. Include any related case number if applicable:  N/A
  7. Number of Users and/or Digital Lines: 2 or 3.

Please vote for this above.
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edsager

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Posted 3 months ago

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Saadet - Community Support, Official Rep

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Hi edsager,

When sending a fax from the desktop app and using a custom cover page, the page numbers do show. Could you share an example of it not working on your end? How are you sending the fax? 

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Glenn Kurtzrock

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I believe they're asking about a template field so the number of pages can be included in the body of the custom cover sheet.  Anyway, that's what I'm looking for.