I can not believe that RingCentral does not have this "essential" feature when using a custom cover page. Its absolutely critical in the health care industry that we have this information on the cover page. If you used the generic cover pages, its showing there so there has to be some sort of "hidden" field somewhere. We can NOT use the generic cover pages as we need to have legal compliance information on the Cover Page. EVERYONE Please 1+ this feature so the engineers can get it to the next release, otherwise RingCentral says they wont do anything about it.
I will be closing my account at the end of this year because of the lack of a coherent response to all of our requests and also a complete lack of customer service to put this feature in to the software.