Custom Recordings: Multiple randomized files

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This conversation has been merged. Please reference the main conversation: Hold Music: Allow multiple audio files for hold music, played at random.

RingCentral should consider allowing multiple files that can be randomized, that way those on hold do not hear the same message every time they are put on hold. 

We are a veterinary clinic and are looking into having hold messages about our practice. There are about 7 short paragraphs in total. We would love to be able to divide those into three separate files, upload them onto RingCentral and choose the option to have them be played at random. This would ensure that our clients are able to eventually hear all of the different messages we have created for them, and not just the first one over and over again.
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Stephanie Kube

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Posted 4 years ago

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