Customer can't hear us when they call in

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This conversation has been merged. Please reference the main conversation: Network requirements, and troubleshooting call quality (QOS) issues.

Not on every call but on some calls customer will say they can't hear us but we can hear them.  We have try switching phones with no luck and  it seems to happen on ever line? Any suggestions on how to fix this?
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Posted 3 years ago

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