Customize Columns in Personal Contacts List

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Change Columns in Personal Contacts

In my Personal Contacts list, there are headings/columns I don't need (such as Fax Number; almost nobody I communicate with uses fax anymore) but lacks headings/columns I DO need (such as Mobile; who doesn't have a cell phone these days??). Even the Home Number column is not very helpful because so many people now use their cell phone in place of a landline.

I'd like the ability to select and de-select which columns appear in my list AND, even better, be able to arrange the order in which the columns appear. For example, I would put Mobile first (i.e., farthest to the left) and Home Number last (farthest to the right). I would de-select Fax Number so it doesn't appear in the list and take up valuable screen space. Other customers might choose to customize their list differently.

My account is a VoIP phone for a U.S.-based very small business. Being able to customize the Contacts list would make the list more user-friendly and valuable, which means I would use it more often; now I rarely use the Contacts list because it is too frustrating and time-consuming to find people that way.

If RingCentral adopts this suggestion, each RingCentral customer will be able to customize their Contacts list to best suit their needs, thereby enhancing the value and utility of RingCentral in general and their Contacts list, in particular, to the customer.

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Jeffrey Schoen

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Posted 2 years ago

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