Dial-By-Name Directory: Customize Announcement

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  • 12
  • Idea
  • Updated 3 months ago
  • (Edited)
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WATERS

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Posted 3 years ago

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Stewart

  • 60 Points
I too have a need to customize the Dial-by-name directory announcement.  Is this a feature that RC will be making available in the near future?  
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Mission Springs WD

  • 62 Points
I need Spanish for the name directory function. It would be easier to allow for customization than try to produce multiple language directions. Further, we use a professional voice over artist. I don't like changing voices in the menu. 
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Laurent Vorelli

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I also need that feature as we operate in Quebec and by the law our systems should be provided in French. 
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Kim, Alum

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Please VOTE in the upper right corner to request this feature! :-) 
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Antonio Moreno

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I urgently need this customization as well. I am told there is a feature request open (feature request # 44186). When will this be implemented? My case # is 04547264
(Edited)
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Michael Patino

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I also need this.  I wouldn't even call this a feature, it's a BUG that it doesn't allow this now. The whole point of ringcentral is to allow you to customize your IVR to match your needs, having one of the primary options be locked into their default recording is contrary to the product's intent and purpose. Seeing as how this feature request is over 2 years old, I am severely disappointed that it has not already been dealt with.