Dial-By-Name Directory: Customize Announcement

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  • 13
  • Idea
  • Updated 4 days ago
  • (Edited)
Photo of WATERS


  • 180 Points 100 badge 2x thumb

Posted 3 years ago

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  • 13
Photo of Stewart


  • 60 Points
I too have a need to customize the Dial-by-name directory announcement.  Is this a feature that RC will be making available in the near future?  
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Mission Springs WD

  • 62 Points
I need Spanish for the name directory function. It would be easier to allow for customization than try to produce multiple language directions. Further, we use a professional voice over artist. I don't like changing voices in the menu. 
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Laurent Vorelli

  • 82 Points 75 badge 2x thumb
I also need that feature as we operate in Quebec and by the law our systems should be provided in French. 
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Kim, Alum

  • 43,434 Points 20k badge 2x thumb
Please VOTE in the upper right corner to request this feature! :-) 
Photo of Antonio Moreno

Antonio Moreno

  • 166 Points 100 badge 2x thumb
I urgently need this customization as well. I am told there is a feature request open (feature request # 44186). When will this be implemented? My case # is 04547264
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Michael Patino

  • 80 Points 75 badge 2x thumb
I also need this.  I wouldn't even call this a feature, it's a BUG that it doesn't allow this now. The whole point of ringcentral is to allow you to customize your IVR to match your needs, having one of the primary options be locked into their default recording is contrary to the product's intent and purpose. Seeing as how this feature request is over 2 years old, I am severely disappointed that it has not already been dealt with.
This is an important feature that needs to be given priority. I don't know why RingCenteral is forcing to use inconsistent voices or computer voice for our dial by name directory.