Conference Calls: Provide ability to create custom conference call greetings.

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  • Updated 3 weeks ago
  • (Edited)
There is no option to create a customized greeting for my conference calls. This is unacceptable.
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Eric

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  • angry and unsatisfied.

Posted 4 years ago

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Rob Benn-Frenette, Champion

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This reply was created from a merged topic originally titled RingCentral Conference Calling.

It would be great to be able to brand the conference calling introduction rather then it saying "RingCentral"
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Jordan Humphrey

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This reply was created from a merged topic originally titled Conference Calls: Change the greeting to personalize it.

I think it would be really cool to be able to brand our conference bridges with custom greeting audio. In other words, instead of the bridge stating that it's "Ringcentral Meetings" I would like it to be replaced with my spoken company name, etc. I understand there isn't a way to do this right now but it would help me out!
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Clarity IT

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This reply was created from a merged topic originally titled You should be able to record the conference bridge--otherwise the tool is useless....
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Reverend Deb Phelps

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I had a previous conference call company that did allow personalized greetings. It was wonderful to have because as a church we could remind for donations when students came on our free calls. But there are so many uses of course for those in business, etc.
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SYSUSA Inc

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This reply was created from a merged topic originally titled can the conference calling message be changed to allow something like "Welcome to....

We are a technology Company www.sysusa.com
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Kim, Alum

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Official Response
Please select the VOTE button in the upper right corner to request this feature.
(Edited)
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Bridge Corporation

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When will this feature be available?
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CARTER

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Really need the ability to customize the conf bridge message so it includes the company brand.  Even if at minimum it was fixed and something like "Welcome to the (company XXX) conference bridge hosted by RingCentral.....".  This way we get what we want (level of customization to include company name for joining participants), and RingCentral still gets the ability for advertising.

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Charbel Moarbes

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I just called them and I was shocked to know that ringcentral does not have it!!!
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joey nazario

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This reply was created from a merged topic originally titled Greetings on Conference Call.

Please give us an option for the conference call to have a greeting.  From  Joshi
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SPRINGER

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This reply was created from a merged topic originally titled Add Customizable Conference Line Greetings.

There are free conference services out there (i.e. FreeConferencePro.com, etc.) that allow users to sign up for a free conference line. Users are also allowed to customize the conference greeting. I highly recommend that RingCentral should develop a feature that allows users to customize the conference line. There are several services out there already, that already do this sort of thing, it would be nice if RingCentral would offer this rather than have RingCentral customers use an alternative service for conference calls.

I am a loyal RingCentral user based in the USA. I run a small boutique law firm with a constant need of having a conference line to host meetings. It's kind of annoying having a default RingCentral message for the Conference Line feature. Because we can't customize the greeting, my firm actually doesn't use the Conference Line feature available. Instead, we use a free service that allows us to customize the greeting for the conference line. The benefits of having a customizable greeting for the conference line are exactly the same benefits as to why businesses want to have customizable auto-attendants answering the phone (which my business already takes advantage of). 

I hope the product team will look into developing this feature.
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Rye, Employee

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I am posting this on behalf of a customer who came through to chat and would like to have the ability as well to customize call conference greeting.  SF Case: 08322391
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Raven Zachary

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Please add this. The infinite loop guitar track is my undoing.