This conversation has been merged. Please reference the main conversation: Desktop App: Feedback for Legacy Softphone upgrade to RingCentral for Desktop
I have been unable to figure out how to populate the cover page of an outgoing fax to a recipient that is not in my contact list. It was quite easy to do with the old softphone app.
What am I missing here?
As you can probably guess, I hardly ever send any faxes. This is the first time that I have attempted to send a fax using the "upgraded" softphone app. Is there a screen that pops-up prior to actually sending the fax, where you can add the recipients information? This is for business, so I am afraid to get that far, and accidentally send out a fax with missing info on the cover page.
I would SERIOUSLY like to go back to the old softphone...