Delay preventing use of click to dial. Salesforce

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This conversation has been merged. Please reference the main conversation: SalesForce Rincentral App Slow

We have had issues in the past with a delay between clicking the phone number in Salesforce and the call/sound opening on the RC desktop app. This has been really bad the past week. Does anyone have solutions or workarounds? My sales team is having a lot of customers hang up because there is nobody there on our end.
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Garyd Martin

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Posted 1 year ago

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