Call Handling: How to delete custom After Hours greetings

  • 0
  • 1
  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
We record custom after hours greeting based on specific dates each year. We have greetings back to 2011 when we export the greetings. How to delete greetings we do not want?
Photo of Owen Parker

Owen Parker

  • 70 Points

Posted 3 years ago

  • 0
  • 1
Photo of Mike

Mike, Official Rep

  • 91,080 Points 50k badge 2x thumb
Are you asking how to delete the recordings on your computer?

To delete (or override) the current custom recording, you click the red record button shown below, it will give you the option of recording or importing a new message. It will override the previous message. There's not really a way to delete the message ,so you can either override it with a new recording or switch back to the default.  

(Edited)