Deskphone: add regular number on phone display for quick dialing button?

Can Polycom VVX 410 able to add regular number (eg: WebEx number) on the phone display for quick dialing button? It is so strange that they don't have this function on the phone for quick button call.

vic88

300 Points

Posted 2 years ago

2 years ago

Brandon, Champion

20,708 Points

Try holding one of your available buttons down for a couple seconds and you will see option to program a name and number to a button for quick dial.

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1 person likes this

2 years ago

vic88

300 Points

Brandon, Thank you so much!!! You are a life saver :). I just put my WebEx number on the display list. Do you think I can input this information from the ringcentral portal on this phone? or this is the one way to do that?

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2 years ago

Brandon, Champion

20,708 Points

I think this needs to be done on the phone only. However- if you wanted to do this for say 100 phones I have an idea you could try.

Make a new, free user with no phone. Then configure that user extension to forward all calls to WebEx number. Then you might be able to program that user on multiple phones with presence under phones & users > presence.

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2 years ago

Justin, Employee

1,250 Points

You can assign speed dial buttons on the VVX 410 to any buttons that are not already assigned a function like Presence. To do this, follow these steps:

Press the menu button.
Go to Directories.
Select option 1 Contact Directory and press add.
Enter first and last name as well as the phone number in the contact field.
Scroll down to the "Favorite Index" field and enter the button number you wish to assign the entry to. Numbering starts at 1 and continues up for the number of free buttons you have on the phone. So, 1 is the first available button on the phone after any presence / line keys that are already assigned.
Save the entry and you should see the button on the phones home screen. A single push of the button will auto-dial the number entered.

(Edited)