Deskphone: Flashing red light won't stop

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  • Updated 2 years ago
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  • (Edited)
I have deleted all messages through the desktop hand set and online through the website, but the flashing red will not turn off.  What else can be the cause and how to fix it?
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Vanessa Delcamp

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Posted 3 years ago

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Rob Benn-Frenette, Champion

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Vanessa, did you do a hard power cycle of your phone? Unplug the power cored for about 30 seconds, then plug it back in.  And then see if it goes away.  If not, let us know
(Edited)
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Vanessa Delcamp

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I did that and it has stopped, thank you kindly.
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Rob Benn-Frenette, Champion

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You're very welcome! :) 
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Mike, Official Rep

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thanks again Rob!!! 
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ROBINSON

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I have a flashing red light that indicates I have a call, and it won't go off. I have tried unplugging the power to reset and the light remains. Any way to reset this as I never know if I have a new call as the light is always flashing red?
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Kim, Alum

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Did you clear both Missed Calls and Voicemails on hardphone and Desktop App/Mobile App? 
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ROBINSON

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I am not sure how to do that, as normally I just listen to the message and the light automatically goes off