Desktop app and mobile app sms messages not synced

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Desktop application failing to log text and voicemail messages that do get logged on iphone app

We use text messages extensively.  This morning I received several text messages to my mobile phone but when I got to the office none were shown on the desktop app.  Since being here more have come in and still none show up on the mobile app.  If I search for a particular contact and open my last text message with them, the new messages are there--they just aren't coming through the desktop app or giving me notifications.  So if I'm not watching my cell phone while in the office, I'll miss them.  Is there a setting that needs to be switched on?  I've turned my computer off and back on, but it hasn't worked.
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Posted 2 years ago

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