Desktop App Caller ID name forwarding

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  • Updated 2 months ago
can we have a feature on my desktop app that has a the caller ID name of the extension that is being forwarded from another extension in this same account. Currently right now it only shows the caller ID number. I prefer that it also shows the name of the extension and the extension number since they are all under the same account.
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Cleaning

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Posted 2 months ago

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Saadet - Community Support, Official Rep

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Hey there, I'm not quite sure what you're asking for. Could you give an example? Are you transferring a call between two colleagues? Are you forwarding a voicemail? The more details the better :)