Desktop App: Cannot login to call queue extension

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Some time in May I lost the ability to login to the desktop app using our call queue extension and so I'm unable to retrieve our SMS history. 

I was told that it is a known bug but will likely be resolved with a patch to be deployed in June. 

Any update?
Photo of JT Nocon

JT Nocon, Alum

  • 530 Points 500 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of Kim

Kim, Alum

  • 43,964 Points 20k badge 2x thumb
Our engineers have identified this issue and this is plan to be fixed very soon. 

RC-55023 / SWT-4697