Web Portal: Add HUD and SMS/MMS

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I would like to see the web portal have all (or most) the features of the desktop app. Especially the HUD and text messaging capabilities. Many of our people run on thin clients and cannot install the application. I would be fine with not being able to make or receive calls via the web app, but messaging and HUD are very important to us.

Also,  would like to see a tighter integration between the app (both desktop and web) and a phone. It would be great to be talking on my desk phone and initiate a transfer via the app.
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George Lasseigne

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Posted 2 years ago

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Mike, Official Rep

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George Lasseigne,  Thanks for post. These would indeed be nice features to have.  

As far as the messaging part goes, have you had a chance to use the Glip app yet?  There's a web based version that you can access at www.glip.com.  (and mobile apps in the iTunes and Google Play stores)

Mike 
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George Lasseigne

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Mike,

I don't really follow. It's another app, another interface, and another place for people to leave messages. I'm trying to consolidate, and I don't see how Glip is achieves this goal. Please explain.

George
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Mike, Official Rep

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 I realize it's a only a very small step in the right direction, but as our Product Team works on building a tighter integration with the Glip product it might provide  an alternative for messaging since you don't have to install any software.  You can message, and see status of other users as well as make phone calls and initiate meetings with other RingCentral customers.  It has a little way to go before it has full functionality but it might meet your needs in the future.