I own two companies with 2 distinct RC account and numbers. I mainly work at one location/company using the softphone for Mac, but often need to call people for Company #2 from the Company #1 location and number.
How can I set my Caller ID to look like I am calling from the Company 2#?
You will need to logout of your softphone for Company #1, deauthorize the PC (under Phones & Numbers --> Softphone), and login to Company #2. The Caller ID number will be account dependent. You cannot set a Caller ID for a number not on your account, or on another account or extension).
This is a really cumbersome way to handle the process, it would seem to be a real Cloud app - there should be the ability to have 2 discrete ID's on a device and be able to switch IDs via just a simple login. The idea is to make the "Technology Work For You" not you work to make the technology work.