Desktop App: Will it run on Linux?

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Mike, Official Rep

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Posted 3 years ago

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Mike, Official Rep

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No, but you can install the RingCentral for Google Chrome app, which will give you most of the functionality as the desktop app. 

This is not officially supported for Linux, but, It does seem to work on Ubuntu version 14.04. 

If anyone else has tested it on other versions feel free to post and let us know your experience. 

I installed the extension on both Chrome, and Chromium and it worked well on both. You will need to have a DL to dial use the dial from Browser option.



Mike
(Edited)
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Randy T.

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I've never tried Mike, but I have played around with Ubuntu a wee bit in the past. There is a program called Wine that allows you to run Windows programs in Linux. The ultimate answer is I don't know, but it would be interesting to see if it would work in Wine. I just spoke with my brother who has an extra Linux machine laying around. When he gets the chance he's going to load it to see what happens. I'll give you feedback then, but just know my brother works on manana time, so it might be awhile.
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Mike, Official Rep

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Great. Thanks for the info!
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Jeremy Ricci

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I didn't know there was a Chrome App, I'll definitely try that.  I have installed the softphone app in Fedora23 using wine.  It crashed almost immediately, added some msxml libraries (all I think) and that seems to have helped a bit.  If I find the "magic bullet" in terms of libraries that keep it stable I'll gladly post, but ultimately I would really love RingCentral to show some love for the Linux folks out there. 
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Jeremy Ricci

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As a follow-up, the Chrome App is "ok".  I cannot seem to find any option to change to my plantronics headset for mic and audio and apparently gmail needs to remain open for it to work (not a huge deal). 
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Angee Dasigan

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This reply was created from a merged topic originally titled RingCentral App on Linux.

Hi, 
I found a solution by adding the extension to google mail.  I'm glad you replied back because it at least show you have concern, but I have lead a support team in the past and I would highly advise you to get your support team to tell linux customers that they can still use the gmail extension.  

And on top of that, if you have a google extension, why not just make a web browser-based one as well, and that would fix almost 100% compatibility issues. 


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Ivanner Mora

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How come it says "Powered by Zoom" yet Zoom supports Linux video calls and you don't ?
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Damian Cinich

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It's great having a Chrome extension for scheduling meetings, but it's not usefull if it depends on the Desktop App.

As the Desktop App doesn't run on Linux, there's no way to run RC on Linux.

Emulation with Wine could be an option, but it's not the right way.

Android is Linux-based and it has official support. Even Zoom has official Linux support.

Please add support for Linux.

Thanks.
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Michael Fowler

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We're running Linux, and the Chrome extension does work similarly to the Softphone Desktop application for Windows.  However, we depend on the HUD feature in the regular Desktop app which the extension doesn't have.  We need HUB for the extension asap! 
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Andrew Johnson

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Same here, I only use Linux and I can't receive escalation calls due not running the app natively. Even with the mobile app or the chrome extension it doesn't allows you to be part of HUB or group diversion due to the device type :(
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Cecile Glassy, Champion

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The Google Chrome Extension ver 4.0 is starting Beta soon, contact your Customer Success Mgr. to ask to join the test group.
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Michael Fowler

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Does this mean that the Chrome Extension v4.0 will have the HUD functionality?
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Cecile Glassy, Champion

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Not to my knowledge - they definitely know folks are clamoring for HUD on Chrome - and we are leading that pack of "beggars" on that issue!
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Bence Liszkai

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RingCentral currently don't have linux support. Let's use Zoom instead.
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Jefferson Davis

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AND... this is why we prefer Google Hangouts.  No need for an external "handler".  Time to get a clue, kids.