Desktop App: Windows 10 App - Call Disconnects after about 10 minutes

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This conversation has been merged. Please reference the main conversation: Windows 10 and Ring Central Desktop App (BETA)

I have a US account. I have started using the windows 10 application (latest version 8.1.1.21232). Every time I am on a call, after about 9 or 10 minutes, the caller on the other end can not hear me anymore. I have to hang up and call back, then the connection is fine.

I am using a Plantronics Voyager Focus UC headset. With the same headset, I do not have the same issue when I use the android application. 

Any Ideas?

Thanks.
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Eric Marshall

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Posted 3 years ago

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Kim, Alum

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Window 10 is still in beta. Please got into your Desktop App Settings and select "Support" and submit feedback on what you are experiencing on Window's 10. 

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